On June 9, 2010, CVS Caremark – the Pharmacy Benefits Manager for BlueCross BlueShield of Tennessee – made the decision to terminate Walgreens’ participation in the CVS Caremark retail pharmacy networks effective July 9, 2010 (subject to state law and contractual obligations). This came two days after Walgreens informed CVS Caremark that it would not participate in CVS Caremark’s pharmacy retail networks going forward for members covered under new or renewed plans. As a result, BlueCross members will no longer be able to fill or refill their prescription at a Walgreens retail pharmacy, and will need to transfer that prescription to another pharmacy within the CVS Caremark retail pharmacy network before July 9, 2010.
BlueCross understands the impact this change could have on its members and is working closely with CVS Caremark to guarantee that effected members are communicated to quickly and offered options for their prescription drug needs, including:
- Delivering to BlueCross members – via U.S. Mail – with a list of alternative retail pharmacies in the network so they can preserve uninterrupted access to their phar
macy benefit and their prescriptions.
- Directing BlueCross members to other nearby network pharmacies through the “Find a Doctor” feature on bcbst.com or the “Find A Local Pharmacy” tool on CVS.com (registration required).
- Providing BlueCross members with answers to commonly asked questions through an FAQ found in the Pharmacy section of bcbst.com, www.bcbst.com/learn/pharmacy/.
Note that this change does not affect the Walgreens’ specialty pharmacy benefits (SpecRx) as BlueCross holds this contract directly with Walgreens Specialty Pharmacy. Additionally, this change does not affect BlueCross’ contract with Walgreens’ mail order service for non-ERISA groups.
BlueCross and CVS Caremark are committed to ensuring that no disruption in pharmacy benefits is experienced by members due to the termination of Walgreens’ participation in the CVS Caremark retail pharmacy networks. Frequent communications through email, U.S. Mail and bcbst.com are planned to assist all BlueCross customers – members, groups and brokers – during this transition period.