Insurance helps hospice care providers focus on the patient

By October 27, 2016 March 29th, 2018 Company News

By Brian Murphy

Insurance helps hospice care providers focus on the patient

Hospice organizations can make important contributions to their communities.

Hospice organizations focus on the care – not a cure – for the patient, as well as support to the patient’s loved ones. If your organization operates a hospice, you are in a unique position to affect quality of life in your communities.

By making sure your organization has appropriate insurance protection, you can keep your focus on the important services you provide to patients and their families. Take time to review the declarations page of your insurance policy. Many policies contain a professional liability deductible. These deductibles can be sizeable, so it’s important to maintain a line item in your operating budget to account for this exposure.

Here are some insurance coverages to consider, but each organization is unique. Talk to your local, independent insurance agent and your legal adviser for information specific to your situation.


Healthcare Institutions Directors & Officers Liability (D&O) coverage protects management of hospices and their subsidiaries – including past, present and future directors, officers, trustees, administrators, employees, volunteers and members of boards or committees – against alleged wrongdoings. In the hospice industry, managers must direct peer review committees and quality of care and staff privileges. Periodic training regarding the Health Insurance Portability and Accountability Act (HIPAA) and the Emergency Medical Treatment and Active Labor Act (EMTALA) is essential for healthcare-related organizations. These duties and others put hospices at risk for D&O claims, such as written demands for monetary damages, formal administrative actions, civil suits and regulatory proceedings.

D&O claims cannot be taken lightly, as they can quickly become costly. Examples include: alleged improper billing and collection practices, former business partner separations and severance disputes, breach of duty and denial of clinical privileges.


Employment Practices Liability Insurance is another crucial coverage for hospice organizations, along with third-party EPLI coverage. Claims can potentially include discrimination, harassment, retaliation and wrongful termination. Sex and race discrimination are the most common types of EPLI discrimination claims in the workplace. For example, in the hospice industry, a highly paid nurse replaced by a younger, lower paid nurse could sue for age discrimination.


Don’t overlook the threat of cyber-related incidents, and look for insurance coverage to protect the hospice from data beaches, identity theft, computer attacks, network security liability and cyber extortion. Thousands of patient names and Social Security numbers have the potential to be exposed due to security breach …read more

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